Your privacy is very important to us at SoundWhiz. With that in mind, we have established and implemented information handling practices that we believe are consistent with the highest standards and best practices of organizations doing business on the Internet. This Privacy and Cookies Policy describes the practices that apply to our site, including, specifically, the information we collect about you, when and how we collect that information and what may happen to that information.

SoundWhiz, and it’s parent company, Whiz Technology are committed to protecting your and your personal information when you are using our services. We want our websites and social media to be safe and enjoyable environments for our audience.

  • we will not collect personally identifiable information like your name, e-mail and mailing address and telephone number ("Personal Information") without your knowledge and permission;
  • we will not disclose your Personal Information to third parties unless you have authorized us to do so;
  • we will take reasonable steps to protect the security of the Personal Information we collect from you.

Your Personal Information

SoundWhiz does not collect personally identifiable information on our website, such as your name, address, e-mail address or telephone number, without your knowledge. Such information is collected only when you knowingly and voluntarily submit it to us (as, for example, when you contact us via e-mail). SoundWhiz uses such voluntarily submitted information for the purposes for which it was submitted. When you place an order SoundWhiz will ask you to provide certain information about yourself, such as your name, mailing address, or e-mail address. The personal information you submit when placing your order is treated as confidential. We use this information to process your transaction, and we share the information with Visa, Mastercard, Paypal etc. in order to process your order.

We Use Cookies

Cookies allow SoundWhiz to remember and customise your experience at times. If you really prefer not to use cookies you can set your browser preferences to not accept cookies. Most websites however, including SoundWhiz, require cookies to process your orders and allocate promotion coupon offers we may make from time to time.

Strictly Necessary Cookies

These cookies are essential in order to enable you to use the Site and its features. Without these cookies, we are unable to provide services that you have asked for, such as viewing content or purchasing on the site.

Performance and Functionality Cookies

These cookies collect information to help manage the site about how visitors use the Site, for instance which pages visitors go to most often and if they get error messages. All information that these cookies collect is aggregated and therefore anonymous, and is only used to improve how the Site works.

Targeting or Advertising Cookies

These cookies are used to deliver offers more relevant to you and your interests, to limit the number of times you see an advertisement and to help measure the effectiveness of the campaigns. They are usually placed by advertising networks with the website operator’s permission. They recognise that you have visited and sometimes information can be shared with other organisations where advertising occurs.

All modern browsers allow you to change your cookie settings. You can usually find these settings in the Options or Preferences menu of your browser. To understand these settings, the following links may be helpful, or you can use the Help option in your browser for more details.

Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari web and iOS.

To manage cookies linked to targeting or advertising activities, visit http://bit.ly/MyOnlineChoices

 

Will I be contacted for marketing purposes?

SoundWhiz will only send you marketing emails or contact you platforms where you have agreed to this through a product registration or social media engagement with us.

From time to time we will offer emails, to let you know about the products you have purchased, updates and services. From time to time we may also contact you to ask your views on issues affecting SoundWhiz.

We may personalise the message content based upon any information you have provided to us and your engagement with us on social platforms.

We may use information which we hold about you to show you relevant advertising on third party sites (e.g. Facebook, Google, Instagram, Snapchat and Twitter). If you don’t want to be shown targeted advertising messages from SoundWhiz, some third party sites allow you to request not to see messages from specific advertisers on that site in future. If you want to stop all personalised services you can choose to unsubscribe and delete cookies from your browser.

Registration

The minimum information we need to register you is your name, email address and a order reference. From time to time we may ask you more questions for different services, including sales promotions. This also allows us to personalise our service for you.  After you have registered, and with your permission, we may send you emails we think may interest you. Newsletters may be personalised based on what you purchased on SoundWhiz or any authorised dealer such as Amazon. At any time you can decide not to receive these emails and will be able to ‘unsubscribe’.

 

Trends, Tracking And Sharing Information

SoundWhiz uses standard software for monitoring statistical information such as how many visitors we have to our websites and what countries they are coming from. These statistics are viewed on an aggregate basis and help us get general overviews of customer trends. We do not look at individual customer data. Personal information specific to each Vendor's sales is treated as strictly confidential and will only be reviewed or examined in the event of a dispute, claim, error or customer request.

Security

SoundWhiz uses stringently tested technologies to ensure the security of information transmitted via our web site and maintained in our possession. When you place your order "checkout" you will see a lock icon appear on the status bar of your browser. This indicates that the data that is submitted is encrypted while in transit and so cannot be viewed by anyone other than us. In addition, when we receive that data, it is stored on a separate location to the web server so that it can only be accessed by us.

Links

Our site may provide links to other sites. When you click on one of these links, you are leaving our site and entering another site that we do not control and for which we cannot be responsible. You should carefully review the privacy statements or policies on any other site that you visit because those privacy statements or policies will apply to your visit to that site and may be very different from our policy.

 

Legal information and how to contact us

The data controller for SoundWhiz is Whiz Technology Pty Ltd, Australia.  You may contact us with any questions you may have at privacy@whiz-technology.com